Terms of Use

The Terms of Use page describes the rules and guidelines for using a website or application. It sets out the legal responsibilities of the user as well as those of the website or application owner.

Title

Last Updated: July 2025

Overview

General Terms and Conditions

1. Online Store Terms and Conditions

2. General Terms and Conditions

3. Accuracy, Completeness and Timeliness of Information

4. Changes to Service and Prices

Products and Services

5. Products or Services (if applicable)

6. Accuracy of Billing and Account Information

Optional Features and Third-Party Links

7. Optional Tools

8. Third-Party Links

User Contributions and Personal Data

9. User Comments, Feedback and Other Submissions

10. Personal Information

Liability and Termination

11. Errors, Inaccuracies and Omissions

12. Prohibited Uses

13. Disclaimer of Warranties; Limitation of Liability

14. Compensation

15. Divisibility

16. Termination

Miscellaneous

17. Entire Agreement

18. Applicable Law

19. Changes to the Terms of Use

20. Contact Information

General presentation

This website is operated by PYROCA Inc. Throughout the site, the terms “we,” “us,” and “our” refer to PYROCA Inc. PYROCA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or making a purchase from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including the additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, without limitation to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing our website or using any part of it, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use its services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the online commerce platform that allows us to sell our products and services.

1. Online Store Terms and Conditions

By agreeing to these terms of use, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any minor dependent on you to use this site.

You may not use our products for any illegal or unauthorized purpose, and you may not, in the course of using the service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

Any breach or violation of any of the conditions will result in the immediate termination of your services.

2. General Terms and Conditions

By accepting these Terms of Use, you certify that you have reached the age of majority in your state or province of residence, or that you are of legal age and have given your consent to allow your dependent minors to use this site.

You may not use our products for any illegal or unauthorized purpose, nor, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

Any violation of these Terms will result in the immediate termination of your Services.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if the information available on this site is inaccurate, incomplete, or outdated. The content of this site is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, complete, or up-to-date sources of information. Any use of the information on this site is at your own risk.

This site may contain some historical information. This information, by its nature, is not current and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, but have no obligation to update the information. You agree that it is your responsibility to monitor changes to our site.

4. Changes to Services and Prices

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without prior notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

5. Products or Services (if applicable)

Some products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange conditions only in accordance with our refund policy: THE REFUND POLICY

We have done our best to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the color displayed on your computer monitor will be exact.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction, and we may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We also reserve the right to withdraw any product at any time. Any offer for any product or service on this site is void where prohibited by law.

We do not guarantee that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.

6. Accuracy of Billing and Account Information

The submission of your personal information through the store is governed by our Privacy Policy, which you can view here: PRIVACY POLICY

7. Optional Tools

We may give you access to third-party tools over which we have no control, monitoring or influence.

You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations, or conditions of any kind, and without endorsement. We disclaim all liability arising from your use of optional third-party tools.

Any use by you of the optional tools offered on the site is at your own risk and discretion. It is your responsibility to familiarize yourself with and approve the terms under which these tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the site (including new tools and resources). These new features and/or services will also be subject to these Terms of Use.

8. Third-Party Links

Some content, products, and services available through our Service may include elements from third parties.

Third-party links on this site may direct you to external websites that are not affiliated with us. We do not review or evaluate the content or accuracy of these sites, and we assume no responsibility for them.

We are not responsible for any damages or losses related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. Please carefully review the third party's policies and practices and make sure you understand them before engaging in any transaction. Any complaints, questions, or concerns regarding third-party products should be directed to the third party directly.

9. User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We have no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Use.

You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, personality rights, or any other personal or proprietary rights. You also agree that your comments will not contain defamatory, unlawful, abusive, or obscene material, or any viruses or other malware that could affect the operation of the Service or any related website. You must not use a false email address, impersonate another person, or otherwise mislead as to the origin of your comments. You are solely responsible for the comments you post and their accuracy. We assume no liability for any comments posted by you or any third party.

10. Personal Information

The submission of your personal information through the store is governed by our Privacy Policy, which you can view here: PRIVACY POLICY

11. Errors, Inaccuracies and Omissions

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice (including after you have submitted your order).

We make no commitment to update, amend, or clarify information in the Service or on any related website, including, but not limited to, pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be interpreted as indicating that all information in the Service or on any related website has been modified or updated.

12. Prohibited Uses

In addition to the other prohibitions set forth in the Terms of Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or other regulations, laws, rules, or ordinances.

provincial or local; (d) to infringe upon our intellectual property rights or those of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may affect the operation of the Service, any related website, or the Internet; (h) to collect or track the personal information of others; (i) to send spam, engage in phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our Service will be uninterrupted, fast, secure, or error-free.

We do not guarantee that the results obtained from the use of the Service will be accurate or reliable.

You agree that, from time to time, we may withdraw the Service for an indefinite period or cancel the Service at any time, without notice.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services provided to you through the Service are (unless otherwise stated by us) provided "as is" and "as available," without any representation, warranty, or condition of any kind, express or implied, including all implied warranties or conditions of merchantability, satisfactory merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Orionn, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damages, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind whatsoever, including, without limitation, loss of profits, revenue, savings, data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of your use of the Service or any product acquired through the Service, or any other claim related in any way to your use of the Service or any product, including, but not limited to, errors or omissions in any content, or any loss or damage of any kind resulting from the use of the Service or any content (or product) posted, transmitted or made available via the Service, even if we have been advised of their possibility. Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those jurisdictions our liability will be limited to the maximum extent permitted by law.

14. Compensation

You agree to indemnify, defend and hold harmless Orionn and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

15. Divisibility

If any provision of these Terms of Use is deemed illegal, void, or unenforceable, that provision will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms of Use. This determination will not affect the validity and enforceability of the remaining provisions.

16. Termination

The obligations and responsibilities of the parties incurred prior to the termination date shall survive the termination of this agreement, for all purposes.

These Terms of Use remain in effect until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If, in our sole discretion, you fail to comply with, or we suspect that you have failed to comply with, any provision of these Terms of Use, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).

17. Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use and any operating policies or rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications or proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).

Any ambiguity in the interpretation of these Terms of Use shall not be construed against the party that drafted them.

18. Applicable Law

These Terms of Use and any separate agreement by which we provide you with services will be governed by and construed in accordance with the laws of Canada.

19. Changes to the Terms of Use

You can view the most recent version of the Terms of Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of our website or the Service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

20. Contact Information

Questions regarding the Terms of Use should be sent to info@pyroca.com.

PYROCA

Portable grills

Patio heaters

Accessories

Spare parts

PYROCA Club +

HELP

Privacy Policy

Terms of Use

Terms and Conditions

Contact us

OFFICE

Saint Constant, QC, CANADA

+1 514 716 3982

info@pyroca.com

SOCIAL NETWORKS

Copyright © 2025, PYROCA . Any unauthorized use is prohibited.

PYROCA

Portable grills

Patio heaters

Accessories

Spare parts

PYROCA Club +

Help

Privacy Policy

Terms of Use

Terms and Conditions

Contact us

Office

Saint Constant, QC, CANADA

+1 514 716 3982

info@pyroca.com

Copyright © 2025, PYROCA . Any unauthorized use is prohibited.